Booking / Payment/ Cancellation / Refund Policies
General Terms & Conditions
Lang’s Fishing Adventures will do everything possible to ensure that your fishing experience with us is the best it can be. There are some things that are out of our control. They are as follows:
- The weather & water conditions.
- The travel and/or accommodations leading up to your fishing trip.
- Mechanical failure – although we strive to maintain and care for our boats & equipment to minimize breakdowns, mechanical failures may still occur during your trip. In such an event, we will do our best to complete our services on another boat outside of our own fleet as best as possible if one of our own is not available.
- Changes/closures in the fishing regulations.
We do our best to provide a safe and professional service, but may require occasionally supplementing our services with subcontract boats, guides, equipment and accommodations at our discretion.
Booking
- Trip dates are reserved on a “first come, first serve” basis.
- We can hold trip dates with no payment until another party that has interest in the same dates is prepared to make payment. At this point we will do our best to notify you of the situation, but cannot guarantee that your dates will remain available to you.
- In other words, Full Payment is the only guarantee to safe guard your trip dates.
Full Payment Policy
- Full payment must be made a minimum of 30 days in advance to book a trip.
Cancellation/Refund Policy
- Cancellations with more than thirty (30) days notice will result in Lang’s Fishing Adventures crediting all monies paid to date, back to client.
- Cancellations within thirty (30) days of the reserved trip’s first date, the payment amount will be withheld by Lang’s Fishing Adventures. The payment amount is transferable towards re-scheduling a trip at a later date for a period of up to one (1) year from the scheduled trip date that was cancelled, for a trip on the same terms, subject to availability.
- Cancellations within seven (7) days or less notice will result in loss of payment and trip.
- To cancel please call us at 778-397-4200 or 1-888-926-6717 or email us at info@langsfishingadventures.com
- If you are running late, please call as soon as possible. If you are not on time and do not call us, you may have your trip terminated as a no-show. Under certain circumstances our policies can be reviewed so please call us so we can determine if we can help you make your fishing adventure happen. Failure to communicate can result in loss of money paid to Lang’s Fishing Adventures.
Payment Methods
- Credit Card
- E-Transfers (thru online banking)
- Cash
- Bank Draft
*** All payments are made payable to: Lang’s Fishing Adventures
